Customer Service

Our team of customer service specialists maintains close communication with customers in a professional and friendly manner. Not only are we able to promptly respond to our customers‘ needs , but we can also provide effective solutions to ensure a smooth and satisfying customer experience.

In terms of warehousing, we have two multi-functional warehouses in China. These two warehouses are equipped with air-conditioned and frozen storage compartments to meet different storage temperature requirements of our products. This can ensure goods are properly stored under optimum environmental conditions. In addition, our warehouses also possesses processing capabilities such as adhesive tape slitting, rewinding and lamination, adhesive repackaging, and glass cutting. Such comprehensive service capabilities enable us to provide customers with all-rounded and professional solutions with satisfactory services.

In the fields of logistics, our logistics team has established solid cooperative relations with more than 10 renowned logistics partners in China and overseas, building a wide-ranging logistics network. This network not only improves the efficiency of cargo transportation, but also provides customers with more choices and convenience. In order to meet the transportation needs of specific goods, we also provide temperature-controlled logistics solutions. Precise temperature control and monitoring are provided for goods that need to be transported under specific temperature conditions, ensuring that goods are kept in optimal conditions throughout the transportation process. Through these professional temperature-controlled logistics services, we further enhance customer satisfaction at the same time ensuring the quality and safety of goods.